Shipping & Delivery Policy

Shipping

Shipping can only be made to Australian addresses only.

Delivery Times

Most products will be shipped in 2 business days. Once shipped, Standard delivery will vary from 5 business days for metro (most cities) to 14 business days (regional areas) and our Express delivery option will vary from 3 business days for metro and 7 business days for regional areas.

Delivery Fees

We charge a delivery fee of $15.90 to process delivery for the first item + $3.30 for any extra item for Standard Delivery

We charge a delivery fee of $18.90 to process delivery for the first item + $3.30 for any extra item for Express Delivery

Delivery Packaging

All products are carefully packed to ensure your order arrives at your home secure and intact.

Delivery Areas

Shipping is to Australian addresses within the courier network used to deliver products or Australia Post delivery network subject to size limitations. If you are out of range or we cannot organise delivery of an item we will notify you before processing payment on your order, in this case your order may be cancelled and a full refund issued.

Local Pick up

Local pick up is not possible. Please contact us on contact@frezzi.com.au or call 07 2104 4900 if you have any questions.

View our terms and conditions for additional information about how we do business.